Customer Engagement Made Easy
More retention in your relationships that ensure they remember you when it counts.
Step 1:
Capture customers - unknown and known into a single database
Grow your audience with promotional tools
The Incentivefox platform captures your new and potential customers through promotional tools and campaigns. Powered by web widgets, surveys, point-of-sale collateral, email campaigns, social media promotions, your own customers and more.
Your sales team will also learn how to properly ask and promote your referral program to help them grow their own business, exponentially.
Step 2:
Build stronger relationships with known customers
and employees.
Discover valuable customer intel
Their referral leads, referral sales, survey responses, sales, services appointments, frequency, email open rates and much more. You gain actionable insight into what motivates your customer behaviors and their preferences.
Automated and personalized incentives and messaging
Set up campaign and program rules for automated reward delivery based on your customer behavior and goals. One-time promotions, reloadable rewards, loyalty tiers, status and surprise and delight rewards.
Instant updates for you and your customers
Never delay or miss a customer or employee’s reward again. The Incentivefox platform lets you know when leads arrive and when successful referral leads turn into finalized sales through our lead-to-sale® match technology. With just two clicks you can confirm reward fulfillment.
Your customers will receive email updates about their reward status throughout their rewarding process.
Step 3:
Analytics with actionable insight
Supercharge all of your marketing efforts with personalization
Turn your insight into action with quantifiable reporting and results that were previously untrackable. You can improve customer & prospect engagement by tracking their interactions with your brand and team.
“
At Howard Buick GMC, total customer satisfaction is our motto. Incentivefox has helped us optimize our greatest marketing tool - our customers and employee’s word of mouth, all in one cohesive platform for rewarding and tracking of referrals.”
— Morry Glicksman, GM